Financial Ombudsman

The Financial Ombudsman Service South Quay Plaza 183 Marsh Wall London E14 9SR

Telephone 020 7964 1000

Consumer helpline 0845 080 1800

The Financial Ombudsman can help with most financial complaints about

• banking services
• credit cards issued by banks and building societies
• endowment policies
• financial and investment advice
• health and loan protection insurance
• household and buildings insurance
• investment portfolio management
• life assurance
• mortgages
• motor insurance
• personal pension plans
• private medical insurance
• savings plans and accounts
• stocks and shares
• travel insurance
• unit trusts and income bonds.

The Pensions Ombudsman

11 Belgrave Road London SW1V 1RB. Tel 0207 834 9144 Fax 020 7821 0065

The Pensions Ombudsman investigates and decides complaints and disputes about the way that pension schemes are run. Complaints about the sales and marketing of pension schemes are dealt with by the Financial Ombudsman.

If you have a complaint about National Savings and Investments which is part of HM Treasury you should contact the

Parliamentary Ombudsman .

18th Floor Millbank Tower Millbank London SW1P 4QP

Telephone Complaints helpline 0845 015 4033

The Legal Services Ombudsman

Each branch of the legal profession has its own professional body responsible for setting its standards of conduct and service. These professional bodies are also responsible for investigating complaints. If you make a complaint about a lawyer the Ombudsman will investigate the way that your complaint was dealt with by the lawyers own professional body.

>Legal Services Ombudsman

3rd Floor Sunlight House Quay Street Manchester M3 3JZ

Telephone 0845 601 0794

2009-02-17 00:00:00 © Moneyextra.com