Financial Ombudsman

The Financial Ombudsman Service, South Quay Plaza, 183 Marsh Wall, London, E14 9SR

Telephone: 020 7964 1000

Consumer helpline: 0845 080 1800

The Financial Ombudsman can help with most financial complaints about:

banking services

credit cards issued by banks and building societies

endowment policies

financial and investment advice

health and loan protection insurance

household and buildings insurance

investment portfolio management

life assurance

mortgages

motor insurance

personal pension plans

private medical insurance

savings plans and accounts

stocks and shares

travel insurance

unit trusts and income bonds.

The Pensions Ombudsman

11 Belgrave Road, London, SW1V 1RB. Tel: 0207 834 9144, Fax: 020 7821 0065

The Pensions Ombudsman investigates and decides complaints and disputes about the way that pension schemes are run. Complaints about the sales and marketing of pension schemes are dealt with by the Financial Ombudsman.

The Parliamentary Ombudsman

If you have a complaint about National Savings and Investments, which is part of HM Treasury, you should contact the Parliamentary Ombudsman .

18th Floor, Millbank Tower, Millbank, London, SW1P 4QP

Telephone: Complaints helpline 0845 015 4033

The Legal Services Ombudsman

Each branch of the legal profession has its own professional body responsible for setting its standards of conduct and service. These professional bodies are also responsible for investigating complaints. If you make a complaint about a lawyer, the Ombudsman will investigate the way that your complaint was dealt with by the lawyer's own professional body.

Legal Services Ombudsman

3rd Floor, Sunlight House, Quay Street, Manchester, M3 3JZ

Telephone: 0845 601 0794

Last Updated: July 2007 © Moneyextra.com

MoneyExtra.com recommends you should consider taking independent financial advice before acting on any article. Please contact us for help with your individual circumstances if any assistance is required.