So – What’s the Difference?

The Prepaid Bank Account comes with a prepaid card. Simply retain sufficient funds in your account to cover your regular commitments and outgoings. The rest can be transferred onto your Prepaid MasterCard® for you to use in a similar way to a debit card, at over 30 million outlets, any cash machine displaying the MasterCard® acceptance mark, retail outlets and for shopping online or over the phone. You can vary the amount that you transfer to your card at any time – online or by or automated telephone service, 24 hours a day, 7 days a week*.

* Our 24/7 telephone and internet banking service may be briefly suspended for routine maintenance in the early hours of the morning.

Is it easy to switch from my existing bank account to a Prepaid Bank Account?

We will arrange for all your existing direct debits, standing orders and regular payments to be transferred to your new Prepaid Bank Account. We can do this at application stage or once your bank account is up and running. Either way, there are no complicated forms to fill in or telephone calls to make.

Does Secure Trust Bank offer Internet Banking?

Yes, an online banking service is available with your Prepaid Account, giving you the freedom to manage your account using internet banking in a safe and secure environment. You can transfer money between your accounts, check your balance and transactions, set up and manage your standing orders and view or cancel your direct debits.

What about Telephone Banking?

Our 24 hour* automated telephone banking service provides you with the facility to check balances, recent transactions and transfer money onto your prepaid card®. If you prefer to talk to an advisor in person, our Prepaid Team is available to help you from 8.30am – 7.00pm Monday to Friday and 9.00am – 1.00pm on Saturdays.

* Our 24/7 telephone and internet banking service may be briefly suspended for routine maintenance in the early hours of the morning.

Why is the Prepaid Account for you?

• No credit checks - you're guaranteed to be accepted, subject to satisfactory identity checks
• Never go overdrawn again – manage your finances and know exactly where you stand
• We won’t charge you for bounced direct debits**
• The facility to manage your account 24/7* via our automated telephone and online banking services
• Flat fees – our charges are clear and transparent
• Chip & PIN prepaid card to use at over 30 million retail outlets, any cash machine displaying the MasterCard® acceptance mark and for shopping online
• Pay cash into your Prepaid Bank Account at over 20,000 participating Payzone outlets – cash paid in up until 10.00pm will be credited to your account the next day, in the majority of cases – even if it’s a weekend or Bank Holiday
• Pay cash or cheques into your Prepaid Bank Account over the counter at any branch of Barclays Bank
• Additional prepaid cards available for your family – transfer money from your current account onto additional cards in one-off or regular transactions (fee applies)
• Based and operated in the UK
• Hassle free transfer of direct debits and standing orders
• Authorised and regulated by the Financial Services Authority. Member of the Financial Services Compenstion Scheme
  * Our 24/7 telephone and internet banking service may be briefly suspended for routine maintenance in the early hours of the morning.
  ** We won't charge for bounced payments; however some originators may charge for non payment or late payment.

Account Fees