Customer Services

If you have a general enquiry, want to talk about our services, give feedback or wish to make a complaint please contact customer services:

e-mail: customer.services@moneyextra.com
Tel: 0845 077 7085
Fax: 0207 960 4158

Correspondence address
If you would prefer to write to us our address is:

Moneyextra
Web Operations
Moneyextra.com Limited,
AWD Office,
10 Paternoster Square,
London
EC4M 7DY

Want financial planning help or advice?

Moneyextra.com's access to independent financial advisers can help you with financial planning and advice on investments, inheritance tax & insurance. If you're looking for unbiased independent financial advice call AWD Chase de Vere now.

Call AWD Chase de Vere on 0845 145 0145 or they can call you back.
Open: 9am to 8pm, Monday to Friday.

Get mortgage help and advice

AWD Chase de Vere's qualified independent mortgage brokers offer truly impartial advice. The mortgages advice service will cost you nothing to use - they charge you nothing for their service. If you decide to take out a mortgage through AWD Chase de Vere, they may receive a fee from the product provider.

Phone AWD Chase de Vere on 0845 300 6247 or they can call you back.
Open: 9am to 8pm, Monday to Friday.

Your home may be repossessed if you do not keep up repayments on your mortgage.

Get pension help and advice

Moneyextra.com give access to expert independent pension advisers who give truly impartial pension advice and there is no obligation to proceed. So whether you're looking to review a personal or stakeholder pension, or a group company pension, why not speak to AWD Chase de Vere today. They can also give help with other retirement planning and investing options.

Call AWD Chase de Vere on 0845 145 0145 or they can call you back.
Open: 9am to 8pm, Monday to Friday.

Start trading shares

Moneyextra.com Share Dealing is provided by The Share Centre. If you want to set up a share dealing account or you have a query about an existing Moneyextra.com Share Dealing Account or want to know more about trading shares:

Call Moneyextra.com Share Dealing on 0845 077 7084*.
*Calls may be monitored and recorded for training purposes.

Complaints

The simplest and quickest way to express your concern is to contact us. Customer Services should be your first point of contact, call 0845 145 0145 or email customer.services@moneyextra.com, where possible we will try and give you an answer there and then.

If your concern has not then been resolved to your satisfaction by our customer services department please contact our complaints manager at:

Complaints Department
AWD Chase de Vere
PO BOX 148,
Manchester,
M32 0WS

e-mail: complaints@moneyextra.com
Tel: 0161 8483498